![](/.imaging/mte/bn-theme/1080/dam/banknow-ch/vas/images/fred/04_F10_S010_retouch_1001_V02_BIG-Kopie.png0/jcr:content/04_F10_S010_retouch_1001_V02_BIG%20Kopie.png)
![](/.imaging/mte/bn-theme/1080/dam/banknow-ch/vas/images/fred/04_F10_S010_retouch_1001_V02_BIG-Kopie.png0/jcr:content/04_F10_S010_retouch_1001_V02_BIG%20Kopie.png)
Here’s how:
- Have your contract number* and identification document (passport or ID card) ready for online identification.
- Your eight-digit contract number can be found on the first page of your contract.
![](/dam/jcr:8104c485-5856-4519-9a64-b64790491c98/darlehensvertrag_kkg_de.jpg)
The online identification process is carried out on behalf of BANK-now AG via Intrum AG's website using the VideoIdent solutions provided by IDnow GmbH.
* If you are identifying yourself as a joint debtor, please add an "S" at the end of the contract number (e.g. 88888888S) during the online identification process.